Most times service is excellent, only occasionally does a call fail to go through and I get prompted to redial. I normally then restart the whole process. Sound quality has always been good. I use this service primarily to the UK but also to Greece, Singapore, Australia and whenever making calls to the US. (My Canadian calls are included in my cell phone plane).

I have reviewed before and I will reiterate - I would be lost without Ring Britain because my boyfriend lives in Liverpool, UK and I live in Florida and we can only get together a few times each year - with the Ring Britain monthly plan and the virtual number - we are able to keep in touch any time during the day plus when we are extra lonely we Skype - we often say to each other how thankful we are for the current technology because when we first met years ago we would have been limited to letters and the odd telephone call because it was so expensive to call - still is - if you do not know about Ring Britain.

LOVE love love this service! Great customer service- numbers always work- been here over 10 years and can't say enough!